Frequently Asked Questions

Everything you need to know about shopping with HealthLabs Pharm (PL)

What are the shipping costs and delivery times?

We offer standard and express shipping options. Domestic orders within Poland typically arrive within 2-3 business days, while international shipping may take 5-10 business days depending on the destination.

What is your return policy?

You can return any unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

Which payment methods do you accept?

HealthLabs Pharm (PL) accepts all major credit cards, including Visa and Mastercard, as well as PayPal, Apple Pay, and local Polish payment methods like BLIK.

How do I choose the correct size?

We provide a detailed size guide on each product page. We recommend comparing your body measurements to our chart to ensure the perfect fit for your fashion choices.

Are your materials sustainably sourced?

We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics, and we work exclusively with certified manufacturers.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your shipment's progress in real-time.